The Inbox Desk

Your website form emails you. The Inbox Desk tells the customer you received it.

A homeowner fills out your form while you are busy on a job. The notification waits in email until someone sees it. The Inbox Desk acknowledges the customer under your business name and puts their contact details and message in front of you.

For clearly routine new-work enquiries, a short acknowledgment goes out in seconds during monitored coverage. Anything unsafe, unusual, or unclear is held for you instead.

Send yourself the live demo

From: Your Business Name <reply@theinboxdesk.com>
Reply-To: your normal business inbox

"I would like a quote for some work at my home. Please call me when you can."

Your email is used to send this one demonstration. It is not added to a list and you will not receive any follow-up.

This form uses the live pipeline, not a mockup. The demo reply comes from The Inbox Desk. During a client setup, the same workflow uses the business name and wording you approve.

How it works

You change one setting. Nothing else about how you work changes.

  1. You add our address to your form's notifications The same email you already receive now also comes to us. No website changes, no new software, no CRM.
  2. Your customer is acknowledged in seconds Under your business name. When they reply, it goes to your inbox.
  3. You get an alert with what you need Name, email, their phone number when the form provides one, and exactly what they wrote.
  4. Anything unusual waits for you Nothing automatic is sent. It comes to you instead.

Removing our address from your form notifications disconnects the service immediately. There is nothing to uninstall.

What never gets an automatic reply

Automatic replies are allowed only for clearly routine requests for new work.

Anything that sounds unsafe A gas smell, a burning smell, sparks, water near a panel, no heat in winter. These reach you and nothing else.
Complaints and existing jobs A complaint, a warranty question, a cancellation. Answering those with "thanks for your enquiry" would be worse than silence.
Anything unclear If we cannot tell what somebody is asking for, or which address is really theirs, nothing is sent.

What it costs

$500 pilot One form-notification source, your approved wording, a live test on your own form, and 14 days of supervised monitoring.
$250/month if you continue Ongoing monitoring, wording changes, and a report showing what the system did with each enquiry.

You pay only after a live test succeeds on your own form. If the setup cannot be kept working through the 14-day pilot, the payment is refunded.

What you can verify

You will see when each enquiry arrived, when the acknowledgment was sent, and whether the system acknowledged it or held it for you. I do not report bookings or revenue, because the system cannot verify them.

The pilot is supervised, not 24/7. Replies pause if the processing computer is off or asleep. Under tested outage conditions the original notification stays available for retry, and an independent monitor alerts me if processing stops.

Built and operated in Glen Burnie by Will Portillo. I set up and monitor every pilot myself. Call me directly on (667) 487-2266.

Enquiry details are stored for duplicate prevention and response reporting. They are not sold or used for marketing.